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Terms & Conditions

Online Orders
Here at Southern Swank, it is our #1 priority to get your order to you as quickly as possible. All orders received before 1pm Monday-Friday will be shipped same day. If delays or backorders occur, you will be contacted by email. Orders will be processed Monday through Friday. Online orders made on Saturday, Sunday, or holidays will be processed the next business day. Our goal is to insure 100% satisfaction, but occasionally products do become unavailable. If this does happen we will contact you via email & give you a full refund for the out of stock item.

Once our styles sell out, it is our typical policy not to re-order, as we wish to maintain a unique quality to each of our styles.

Privacy Policy
All personal information is confidential and will not be shared with any other party. Your privacy is important to us. Please contact us with questions or concerns.

Sales Tax
Sales tax of 6.75% will be applied for all sales within the state of North Carolina. There is no sales tax charged for items shipped outside the State.

Shipping

(Rates apply to orders under 50.00...orders over 50.00 receive free STANDARD SHIPPING)  Express or Overnight shipping is additional.

 

Return Policy
If you are not completely satisfied with your order, you may return it for store credit or exchange within 14 DAYS of the initial shipment date. This date will be listed on your invoice you receive with your merchandise. Any returns sent to us after the 14 day deadline will not be accepted. 

Sorry we cannot accept exchanges or refunds on special order or sale items. Merchandise must be returned in NEW, original condition, free of stains or odors, with tags attached, at the customer's expense. Original shipping and handling charges are non refundable. Exchanges or Store Credit,in the form of a gift voucher, will be processed once your return is received. We reserve the right to decline any returns not sent to us in the above condition.

We must be notified within 24 hours via email if there has been any damage to your shipment. If we are not notified of damages within 24 hours we can not accept any returns due to defects! Please provide a photo in your email of any damages. 

All returns should be directed to the following address with a copy of the original receipt:

104 S Boddie Street
Nashville, NC 27856
Phone: 252-462-5906

Exchanges & Store Credit
If you wish to exchange your recent online purchase, simply return it to us within 14 days of initial ship date. Go online and contact us via our contact tab, and tell us the name & size of the item you wish to exchange it for. The item you are purchasing must be the same price or more than item returned. We will charge the original method of payment for the difference if the new item is more than the original item. We will happily cover the cost of shipping on the new item.

If you wish to receive store credit in the amount of the item you purchased (less original shipping fees) we will send you a Southern gift voucher via email within 48 hrs of processing your returned item. This voucher may be used on any item we carry by entering the voucher code at checkout. Please treat this voucher as cash. We can not reissue store vouchers and do not assume responsibility if lost.

Thank you for shopping at Southern Swank Boutique!! If You Have Any Questions Please Feel Free to Contact Us! We truly appreciate your business!!

GIFT CARDS

Gift Cards purchased in store or online are non-refundable.  Gift Cards Expire 1 year from date of purchase if not used.  If we deem the gift card was bought via a fraudulant method (ie credit card theft) we reserve the right to cancel the code given & the credit will become inactive.  Should you have any questions prior to purchasing a Gift Card please contact us via our CONTACT US tab & we will be glad to help.